The way people search online is changing. Not long ago, someone looking for a business would open Google, type in a few keywords and compare the top results. Now, more Australians are asking ChatGPT questions like “Who builds the best websites for tradies?” or “What’s the best web design agency for a small business?” Instead of clicking through multiple websites, they’re often getting a direct recommendation.
It’s a shift that’s changing how businesses think about SEO. If your website isn’t being recognised by AI platforms, there’s a good chance you’re missing opportunities to be discovered. The good news is that getting featured in ChatGPT isn’t about chasing a new algorithm, it’s about building a website that demonstrates expertise, authority and trust.
So, if you are a business that is dealing with the question – how to get your website featured in ChatGPT answers, this blog is for you. As a web design agency in sync with the changing digital landscape, we understand how AI-powered search works and are here to guide you through the same.
Build a Website That Clearly Explains What You Do
One of the biggest mistakes we still see is websites trying to sound clever instead of being clear. If your homepage is filled with vague marketing language, AI has to work harder to understand your business. Instead, make it obvious.
Clearly explain your services, the industries you work with, the locations you service and what makes your business different. Dedicated service pages, well-written headings and descriptive content all help AI connect your website with the questions people are asking. Simple language often performs better than complicated copy.
Create Content That Demonstrates Real Expertise
Publishing the occasional blog isn’t enough anymore. AI platforms are looking for websites that consistently cover their area of expertise. Rather than writing random articles, build content around the questions your customers actually ask.
If you’re a builder, write about council approvals, renovation timelines, material choices and common budgeting mistakes. If you work in accounting, explain GST obligations, EOFY preparation and tax deductions for small businesses. When your website becomes a reliable source of information within your industry, it sends stronger authority signals to both search engines and AI.
Focus on Helpful Content, Not Keyword Stuffing
There was a time when repeating the same keyword throughout a page helped rankings but that approach doesn’t hold much value today.
Content should answer the user’s question naturally. If someone searches “How much does a website cost in Australia?”, they don’t want a page full of sales copy. They want realistic pricing factors, explanations and practical advice. Writing content that genuinely helps people is often the same content AI chooses to reference.
Get the Technical Foundations Right
Even the best content can struggle if your website has technical issues. A well-built website should load quickly, work seamlessly on mobile devices and have a clear structure that both users and search engines can navigate.
Some of the essentials include:
- Fast page speed
- Mobile responsiveness
- Secure HTTPS
- Clean URLs
- Logical internal linking
- XML sitemap
- Optimised images
These aren’t exciting features, but they make a noticeable difference over time.
Use Structured Data
Schema markup is one of the most overlooked parts of SEO. It gives search engines extra context about your website by labelling important information behind the scenes.
For most businesses, Local Business, Organisation, Service and FAQ schema are a good starting point. Visitors will never see this code, but AI systems use it to better understand your content and your business.
Build Trust Beyond Your Website
Your website isn’t the only place AI looks for information, your broader online presence matters too. Google Business Profile, online directories, customer reviews, media mentions and industry associations all contribute to your digital credibility.
One thing we often notice is businesses with outdated addresses, different phone numbers or inconsistent descriptions across various platforms. Small inconsistencies can reduce trust, so it’s worth making sure your business information is accurate everywhere it appears.
Earn Quality Backlinks
Backlinks remain one of the strongest authority signals online. The focus, however, should always be on quality over quantity. A mention from a respected Australian publication, local chamber of commerce or industry association carries far more value than dozens of low-quality directory links.
Creating genuinely useful resources, publishing original insights and contributing expert opinions are all effective ways to attract links naturally.
Keep Your Content Current
Search doesn’t stand still, and neither should your website. Updating existing content is often overlooked, yet it’s one of the simplest ways to stay relevant.
Review your blogs regularly, refresh outdated statistics, replace old screenshots and add new insights based on changes within your industry. Fresh, accurate content gives both users and AI more confidence in the information you’re providing.
Think Beyond Google Ranking
Many businesses still measure success by where they rank for a handful of keywords. That’s becoming a narrow way to look at SEO.
AI platforms are assessing whether your business is trustworthy enough to recommend, not just whether you’ve optimised a page for a specific search term. That means your website, your content, your online reputation and your technical SEO all work together.
Businesses that consistently appear in AI-generated answers are usually the ones investing in their online presence over the long term.
Prepare Your Website for the Future of Search with Make My Website
AI isn’t replacing SEO, it’s changing what good SEO looks like. The businesses that stand out are the ones with technically sound websites, genuinely helpful content and a strong reputation across the web. That’s exactly how we approach every project at Make My Website.
We don’t just build websites that look good, we build websites that perform, are easy for search engines and AI to understand, and give your business the best possible chance of being found online.
If you’re ready to future-proof your website and improve your visibility in both Google and ChatGPT, Get in touch with Make My Website today. We’ll help you build a website that’s ready for the next generation of search.