Terms & Conditions

That users must accept before associating with us

Terms & Conditions

Terms and Conditions of Make My Website or Make My Website Pty Ltd.

With the commencement of your association with Make My Website as your web designer and/or web developer, it is deemed that you abide by all the terms and conditions mentioned on www.makemywebsite.com.au.

The following are the standard terms and conditions that are put forward by Make My Website and apply to all work and contracts that the company undertakes for its clients. The employees of Make My Website adhere to these terms and conditions and so do the clients of Make My Website.

1. Payments & Deposits
The clients are entitled to pay a 50% deposit of the total quotation payable as per the proposal laid by Make my Website, immediately upon the client instructing us to initiate our work. 25% of the total fee is paid when the first draft is delivered to client, and the remaining 25% is paid when the work is completed as per the proposal but is subject to the terms and conditions mentioned under the clauses “acceptance of work” and “rejection of work”. The payment arrangement may vary if discussed in prior with the client. Make My Website holds all rights to stop the work before its delivery until the fee is settled and has been paid in full. No refund can be issued after the work has commenced.
2. Sharing Information

As a client, you must share and supply all the vital information that is deemed as important to initiate, resume, or finalise the website design and development work by Make My Website. The kind of information that you must supply to us may include but is certainly not limited to photographs, logo(s), content written copy, logos, and other printed material as mutually consented to, at the beginning of the project. If there is any delay from your side in sharing this information with us as a result of which, there are any further delays in finalising and completing your web design and development work, we reserve all rights to extend the deadlines in the actual agreement by a certainly reasonable amount.

If at any instance you do not share the necessary information with us that leads to major delays and put a stop to any further progress that we would initially have, we have the authority to invoice you for the parts of work that have already been performed by us.

3. Turnaround Times & Revisions

We are glad to give you the opportunity to share your inputs on the work supplied by us. In addition to this, we are pleased to make changes as per your request subject to our mutual agreement on the proposal in the first place. However, this also gives us the right to limit the round of changes that you can have for a website design work. If you may have to make changes that do not adhere to the original proposal, we can rightfully charge you a reasonable extra fee.

Nevertheless, our services are flexible and the protocol we follow allows a specific round of changes for you to make revisions to the supplied work after your perusal.

4. Project Delays & Client Accountability
The completion times we specify at the start of the proposal are only estimates and are subject to our coordination and cooperation with the client. Following an agile methodology, we would need feedback at various stages of the project to ensure that what we provide in the end is a finished product. Make My Website is entitled to have a delegated point of contact from the client to understand your expectations and enhance the feedback process. The client is accountable for ensuring regular feedback as per the mutually agreed proposal from the commencement to completion of the website design and/or development project. d from your side and be made available on a daily basis in order to fasten the feedback process.
5. Acceptance Of Work
Upon sharing the first draft of the website, you will have the opportunity to request the changes, however, as mentioned in Clause 1, “Payments & Deposits” of the Terms and Conditions, there will be no refunds at this stage. It is deemed necessary for you to notify us in writing; of any changes or unsatisfactory remarks that you may have on the work within 7 days of sharing the first draft with you. Any work that has not been reported to us in writing as unsatisfactory within 7 days will be considered as your acceptance of the work supplied by Make My Website. Once the work is accepted or is considered as acceptance, it cannot be subject to rejection of work and the balance fee will be deemed as outstanding and payable from your end.
6. Rejection Of Work
If you, the client, reject any of the web design and/or development work within the specified time frame of 7 days, or do not approve of the ensuing work after your disapproval at first place, we, acting reasonably would reconsider and re-perform the work on certain points, and if you have been unreasonable in rejecting the work we can choose to consider it as an end of the contract. This consideration makes you accountable to settle the outstanding balance amount and gives us the right to take all possible measures to retrieve the payment as on the completion of the project.
7. Final Payments
After the time allowed for review, that is, 7 days, Make My Website will invoice you for the balance of your project fee following the quotation mutually agreed by the organisation and/or its representatives/employees and the client.
8. Ownership Of Intellectual Property Rights

It is the responsibility of the client to supply us with licensed information and/or materials or obtain all the necessary authorities and rights concerning the use of logos, images, content, and any other material that is utilised in the scope of the project.

Make My Website disclaims any accountability and you must hold us harmless from any legalities or claims related to the information and materials on the website.

9. Authority & Ownership Of The Website
Upon the completion of the project and no outstanding payments, Make My Website will provide the clients with full ownership and authority to use the website throughout its presence on the web.
10. Royalty
Once you agree to work with Make My Website as your web designer and/or web developer, you are entitled to have our logo on your website. If you wish to disagree with this condition, you are liable to inform us before the commencement of this project and would be required to bear additional royalty costs.
11. Search Engine Optimisation
We disclaim and disagree with any guarantee to position your website specifically on the search engines as per you availing our website design and development service. If you choose to avail of our online marketing services that include search engine optimisation, we work in accordance with the terms mutually agreed by Make My Website and the client. We perform basic search engine optimisation under the website design service as per the current best practices. However, as a part of our SEO service, we will follow proven strategies to help you rank higher on search engines. Please note that our SEO services are offered for a minimum of six (6) months and one (1) month notice is required to terminate the service.
12. Subsequent Loss
Make My Website is not answerable to any loss or damage that may be incurred due to the delay in the completion of the work, be it because of any reason or situation.
13. Disclaimer
To the full extent as permitted by the law, all the terms & conditions, warranties, undertakings, or representations whether express, stated, implied, or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Make My Website under any term, condition, warranty, or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
14. Subcontracting
We hold the right to subcontract or outsource any services if need be, to perform for you as Make My Website that is deemed as fit by the organisation or its employees.
15. Non-Disclosure Agreement
Make My Website and/or its subcontractors solely agree that your personal information will not be disclosed at any given time to any third-party organisations.
16. Additional Expenses
When in contract with Make My Website, it is a default agreement that you agree to bear any additional costs for services that are not mutually agreed upon in the initial proposal. This may include but is not limited to third-party software, web hostings, domain name registrations, and templates.
17. Website Backups

If your website is not managed by us, you will solely be responsible for managing your website or maintaining the backup of the website.

We disclaim any liability for restoring the data of your website subject to your disagreement with us for managing your website for a monthly cost. This condition holds true with an exception of a situation where the data loss arises out of negligence by Make My Website or its employees.

19. Governing Law

The agreement constituted by these terms and conditions and any contract that we commence is sure to be interpreted as per the Victorian laws and is certainly governed by the same.

The client and Make My Website together submit to the non-exclusive jurisdiction of the courts in and of Victoria for any dispute that arises in unprecedented circumstances under these terms and conditions or about any of the services that we deliver to you.

20. E-Commerce
It is your sole responsibility to work and associate in compliance with all the relevant laws related to e-commerce and you must indemnify, protect, hold Make My Website and/or its subcontractors harmless from any claim, penalty, tariff loss, or damage arising from your or your customers’ use of your e-commerce website.
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Born in sydney, Grown in melbourne

80% of websites were delivered within 2 weeks

200+ websites in 2020 (150 during covid)

We’d love to hear from you! Reach out to us for all your queries.