10 Ways To Increase User Engagement Through Social Media

Share This Post

Promoting businesses on social media has become a vital ritual. It becomes a common platform for the buyers and sellers to have a healthy exchange of thoughts in the form of businesses doing their product/service promotion and customers reverting with their experiences and feedback about the same. It becomes a bridge for both sides to express their sides without any hindrance and hence, a customer’s stronger connection with the brand.

When we say social media is an effective way to increase user engagement and build relationships with potential customers, we mean businesses attaining their combined goals of product promotions, brand awareness, increasing customer satisfaction, and improving brand loyalty along with customer retention.

Also, seo companies rendering their seo services to establish a business’s presence online is about creating a solid digital identity. An identity that sustains and thrives to give its brand global recognition (if they intend to promote it worldwide).

But how do you make sure that your social media presence is really engaging?

Here are 10 tips on how to pick a reliable seo company and see if their seo services are good enough to run successful social media campaigns while keeping users interested.

1. Regular Posting

Keep a consistent schedule for posting content to avoid overwhelming your followers or leaving them in the dark for too long. It helps your brand stay at the top of their minds and gain loyal followers and customer base while expanding the market reach at the same time.

Also, it ensures that your followers know when to expect new content from you and can help keep them engaged over time.

2. Quick Response

Make sure to be responsive when people comment or send you messages on social media. If someone takes the time to reach out, they deserve a timely response, no matter what message they send. Other than sending across a positive sentiment, it reflects your commitment and dedication towards your customers if you make it a point to reply to them with an appropriate response in time.

When people feel their efforts are appreciated, they are more likely to stay engaged with your brand and remain loyal to it.

3. Creating Interesting Content

Creating engaging content is the key to making users relate to your brand’s ideology. Whether promoting new products or giving valuable tips, sharing relevant content can go a long way in making a strong bond with your audience, and hence, the increased sales and ever-growing customer count.

Whether it’s written blog posts, videos, photos, or even memes, make sure your content is interesting and relevant to your audience. Boring content won’t get any engagement, so make sure that whatever you post stands out from the crowd by being useful or entertaining in some way!

Content marketing will be an added advantage if you channel the existing social media platforms rather than sticking only to your website.

4. Have Conversations

Don’t just post and run; take the time to respond to comments and have conversations with users who leave feedback on your posts or tweets. This will help foster a sense of community between you and your followers, which can lead to greater user engagement over time as more people join in on the conversation!

5. Using Visuals

Photos and videos are more engaging than plain text posts, so don’t be afraid to use visuals whenever possible! Visuals have a way of getting ingrained in people’s minds, creating a lasting impact and inducing an action of them transacting with your brand.

Visuals can also help break up long pieces of text, which makes it easier for readers to digest information quickly without getting overwhelmed by too much text at once.

6. Asking Questions

Asking questions is a great way to get people talking about topics related to your brand or product/service offering. Questions can also be used as a call-to-action that encourages people to take part in conversations around specific topics or actions related to what you offer (e.g., “What tips do you have for using our product?”).

In times when businesses are not leaving any stone unturned to get the user’s attention, it becomes all the more pertinent to make your posts interesting and intriguing, getting their complete attention. And what’s better than asking them questions and inviting them to leave answers in the comment section?

Bonus Point: By doing this, you can straightaway collect their feedback.

7. Soliciting Feedback

When it comes to user engagement, feedback plays an important role in helping brands understand how their customers feel about their products/services offerings and areas where improvements could be made (e.g., customer surveys). Feedback helps brands better understand their target audience so that they can create more targeted campaigns and offers tailored specifically for those customers!

8. Running Contests

Contests and giveaways are great ways to get people excited about interacting with your brand on social media while generating leads for products or services related offerings (e.g., free trials). It not only motivates them to engage with your brand but helps form a positive association with it.

Contests are also fun opportunities for existing customers who already love what you have to offer!

9. Showcase Customer Success Stories

Nothing speaks louder than results! Feature customer success stories showcasing how others have benefited from using your product/service in order to provide social proof for potential buyers who may not yet be convinced that what you offer is worth investing in!

If you intend to gain the trust of your audience, it’s by far the best action that you can take to gain their perpetual faith. Over time, you’d realise that testimonies from your existing customer have a greater impact than any other marketing tactic when it comes to attracting new customers.

10. Diversifying Platforms

Don’t limit yourself to one platform; try different ones like Instagram, YouTube, Twitter etc. Each platform has its own unique characteristics explicitly designed for different types of users, so find the ones that work best with what kind of content you post most frequently – this will help increase user engagement across multiple channels!


Social media is an invaluable tool when it comes to increasing user engagement with potential customers through building relationships online if used correctly! Following these social media tactics, you’ll be able to improve your social media presence while connecting with new audiences looking for active brands to engage with. If you are looking for expert ways to maintain consistency with your social media postings, consider opting for advanced tools like Canva, Buffer, Sniply, etc.

Otherwise, the best resort is to shift the entire hassle to an accomplished seo company, which can do the work for you and give exemplary results in exchange. As simple as it might seem, a lot of research and expertise goes into making social media campaigns a success. And who can get there better than a top seo company?

Make My Website is one such name that justifies every action, whether it’s about creating a compelling web design or providing efficient seo services.

Come and taste our field expertise, and you’d never think of going to another seo company.

More To Explore

We’re trusted by these industry experts

phone icon

Born in sydney, Grown in melbourne

80% of websites were delivered within 2 weeks

200+ websites in 2020 (150 during covid)

We’d love to hear from you! Reach out to us for all your queries.